Shipping Guide


These delivery guidelines set out how Buythebox ABN 13 131 922 088 (the Market Operator) and its delivery partners will conduct deliveries and should be read in conjunction with our Terms & Conditions found at

1. The Market Operator will deliver the goods to you at Australian delivery addresses within 3 – 7 days (depending on the carrier’s usual schedules), and to international addresses according to the carrier’s schedule.  The Market Operator, nor its delivery partners, will deliver beyond the front door of your home or office building.  ‘Front door' means the front door or a point beyond which entry into the interior of the building occurs.

2. The Market Operator may in its sole discretion, decide not to deliver Goods at the delivery address where it reasonably believes that the Goods are likely to be stolen or damaged, or deem the delivery address to be unsafe for any reason. In this case, the Market Operator, the Seller and/ or the delivery partner will contact you to arrange alternative delivery options.

3.  Authorised receipt of Goods: The Market Operator, the Seller and/ or the delivery partner reserves the right to verify the identity of anyone placing, collecting or receiving an order which may include (but not limited to) requesting identification and/ or proof of purchase.  For standard home deliveries, anyone at the delivery address (or upon collection) who receives the goods shall be presumed by the Market Operator, the Seller and/ or the delivery partner to be authorised to receive the goods. For unattended deliveries, receipt of goods by an authorised person at the delivery address is not required.

Upated: 16th August 2021.